Analisis Pengaruh Procedural Justice, Distributive Justice, dan Satisfaction Terhadap Organizational Citizenship Behavior (OCB) dengan Affective Commitment Sebagai Variabel Mediasi

(Studi Kasus PT.Hartono Istana Teknologi)

Abstract

The purpose of this study was to examine the effect of Procedural Justice, Distributive Justice, and

Satisfaction on Organizational Citizenship Behavior (OCB) with Affective Commitment as a Mediating

Variable on the employees of PT. Hartono Istana Teknologi in the Goods Warehouse Division. This

research is an explanatory research with a causality approach, namely research that wants to find an

explanation in the form of cause-effect relationships. The sample of this study was 84 respondents

determined by the Purposive Random Sampling method. The research data were obtained from

distributing questionnaires with multiple linear regression analysis tools with SPSS Version 21. The

results of this study indicate that there are positive and significant influences between the variables of

Procedural Justice, Distributive Justice and Satisfaction with Organizational Citizenship Behavior (OCB).

And the role of affective commitment as a moderating variable can strengthen the influence of

Procedural Justice, Distributive Justice and Satisfaction with Organizational Citizenship Behavior (OCB)